MemberchatTerms of the

Updated: October 12, 2022

This Agreement is in addition to the existing LikePay Terms and Policies; by using LikePay's products, you agree to these Terms, LikePay's Terms of Use,Privacy Policy, and, if you or your end user is a citizen or traveler in the European Union, Data ProcessingAddendum.

The purpose of this Agreement is to define and clarify the terms and conditions under which LikePay provides Memberchat services and your use of them.


"Project Owner" - A LikePay customer who registers a LikePay account, creates a project, and whose project ID is used to run Memberchaton a particular website.

"End User" - An authenticated user of the website where Memberchatis installed and who uses Memberchat.

Legal Basis and Transparency

Justification of data processing activities

LikePay justifies its activities to process your data in accordance with Article 6.1.a of the GDPR. 'The data subject consents to the processing of his/her personal data for one or more specific purposes. This means that you and all Memberchatcustomers and end users consent to LikePay processing your data for the purposes described in LikePay's Terms and Policies.

What information is processed and who has access to it?

Purpose of Information Processing

LikePay collects and processes your information in order to provide Memberchat services to you and your end users in the best possible way. In particular, we collect information to ensure that the following functions are performed

  • Identification of chat users
  • Identification by LikePay
  • chat communication

What information do you collect?

Memberchatcollects the following information about end users by automatically accessing data from authentication and membership services used on websites where Memberchatis installed

  • Email Address
  • identity
  • Avatar (profile picture)
  • Message (including attached media files)

Currently, Memberchat works with the following user authentication/membership service providers

Visit the provider's website to learn more about how your data is collected and processed on their end.

Who has access to your information?


As a Memberchat provider, LikePay has access to all data collected, but this access is limited to dedicated employees and officers.

chat user

Your name and avatar will be shared with other Memberchatusers so that they can identify each other when communicating in chats. Your messages will be shared with other users who are members of the chat room where the message was sent.

How do we protect your data?

data encryption

Memberchat uses HTTPS and data between the website and our servers is always encrypted.


Before viewing your message data, we authenticate you using a token from your authentication/member service provider. This ensures that no one can use Memberchat on your behalf and view your message data unless you provide your credentials to the authentication/member service provider.

permission rule

Memberchathas strict rules for access privileges to user data.

Data Erasure

We will delete user data upon request of the Memberchat project owner. Project owners may erase end-user data by sending a request to End-user data will be erased within 30 days of receipt of the request from the project owner.

Data Rights

Request and receive data

Customers and end users have the right to request and receive information about their data stored by LikePay. They also have the right to know how long LikePay plans to store their information and why.

Customers and end users can request access to their data by sending a request to

Correct or update inaccurate or incomplete information.

You may correct or update inaccurate or incomplete information by accessing your LikePay account.

End User may correct or update inaccurate or incomplete information (limited to email, name, avatar) by updating the information registered in the authentication/member service located on the website and integrated with Memberchat. The data will be automatically updated the next time the end user uses Memberchat.

Deletion of personal information

You may request deletion of your personal information at

End-users should request deletion of their personal data through a Project Owner Request. Requests are committed to be completed within 30 days of LikePay's receipt of the request.

Request to stop data processing

You can ask LikePay to stop processing your data by sending a request to

The end-user must request through the project owner's request that the data processing be stopped. The request is committed to be executed within 30 days of LikePay's receipt of the request.

Receive data in a generally readable format

We are committed to providing our clients and end users with a copy of the data in csv or spreadsheet format, which is generally considered easy to read.

Object to LikePay processing your data

Customers and end users may object to the use of their personal information for direct marketing purposes by following the unsubscribe instructions contained in such marketing messages.

Limitation of Liability

MemberchatLikePay has no control over, and accepts no responsibility for, any messages exchanged (sent) by end users or project owners when using Memeberchat. LikePay shall not be liable for any consequences arising from communications by end users or project owners using .